Platform manipulation and spam policy
You may not use Lineup's services in a manner intended to artificially amplify or suppress information or engage in behaviour that manipulate or disrupts people's experience on Lineup.
We want Lineup to be a place where people can easily find events, bars and festivals wherever they are. To make that possible, we do not allow spam or other types of platform manipulation. We define platform manipulation as using Lineup to engage in bulk, aggressive or deceptive activity that misleads others and/or disrupts their experience.
Platform manipulation can take many forms and our rules are intended to address a wide range of prohibited behaviour, including:
- commercially-motivated spam, that typically aims to drive traffic or attention by posting multiple events or businesses or direct messages on Lineup
- inauthentic engagements, that attempt to make accounts or content appear more popular or active than they are;
- coordinated activity, that attempts to artificially influence conversations through the use of multiple accounts, fake accounts, automation and/or scripting;
- coordinated harmful activity that encourages or promotes behaviour which violates the Lineup Rules
What is in violation of this policy?
Under this policy we prohibit a range of behaviours in the following areas:
Multiple accounts and coordination
You can't mass-register Lineup accounts or use automation to create Lineup accounts. This includes:
- overlapping accounts - operating multiple accounts with overlapping use cases, such as identical or similar personas or substantially similar content;
- mutually interacting accounts – operating multiple accounts that interact with one another in order to inflate or manipulate the prominence of specific listings or accounts
- coordination – creating multiple accounts to post duplicative content or create fake engagement
- coordinating with others to engage in or promote violations of the Lineup Rules, including violations of our abusive behaviour policy.
Engagement and metrics
You can't artificially inflate your own or others' followers or engagement. This includes:
- selling/purchasing listings or accounts metric inflation - selling or purchasing followers or engagements (orders, favourites)
- apps -- using or promoting third-party services or apps that claim to add followers or add engagement to listings or act as an alternative payment method
- reciprocal inflation -- trading or coordinating to exchange follows or listing engagements (including but not limited to participation in "follow trains", "repost for repost behaviour")
- account transfers or sales -- selling, purchasing, trading, or offering the sale, purchase, or trade of Lineup accounts, usernames, or temporary access to Lineup accounts.
Misuse of Lineup product features
You can't misuse Lineup product features to disrupt others' experience. This includes:
Listings and Messages
- posting and deleting the same content repeatedly;
Following
- “follow churn” – following and then unfollowing large numbers of accounts in an effort to inflate one’s own follower count;
- indiscriminate following – following and/or unfollowing a large number of unrelated accounts in a short time period, particularly by automated means;
- duplicating another account’s followers, particularly using automation.
Engagement
- aggressively or automatically engaging with listings to drive traffic or attention to accounts, websites, products, services, or initiatives.
URLs
- publishing or linking to malicious content intended to damage or disrupt another person’s browser (malware) or computer or to compromise a person’s privacy (phishing);
- posting misleading or deceptive links; e.g., affiliate links and clickjacking links.
What is not in violation with this policy?
The following are not in violation of this policy:
- operating multiple accounts with distinct identities, purposes, or use cases. These accounts may interact with one another, provided they don’t violate other rules. Some examples include:
- organisations with related but separate chapters or branches, such as a business with multiple locations;
Who can report violations of this policy?
Anyone can report accounts or listings via our dedicated reporting flow. These reports are used in aggregate to help refine our enforcement systems and identify new and emerging trends and patterns of behaviour.
How can I report violations of this policy?
Step 1
[REPORT EXPLENATION HERE]
